Terms of service

OVERVIEW

Welcome to Designer Avenue, your destination for authentic luxury fashion at exceptional outlet prices. Designer Avenue offers a curated selection of 100% authentic, brand-new designer items, together with a personalized shopping and delivery experience.

These Terms of Service (“Terms”) govern your use of designeravenue.ae, your purchases from Designer Avenue, and your use of our related services, including communication, ordering, delivery and our personalized VIP shopping service. Throughout these Terms, “we”, “us” and “our” refer to Designer Avenue, while “you” and “your” refer to our customers and users of our services.

Our collections consist of exclusive designer pieces, often available in limited quantities and at special outlet or Super Sale prices. Availability, packaging and presentation may vary between individual products. Items are provided with their original dust bag where applicable, while selected pieces may include additional original brand packaging such as boxes, shopping bags or other accessories, depending on availability.

One of the services that makes Designer Avenue different is our personalized approach to shopping. Where offered, selected orders may be delivered directly to you for viewing or fitting before payment, allowing you to decide which pieces you would like to keep. Specific delivery, payment, return or exchange conditions applicable to an order remain subject to our relevant policies and any arrangements communicated to you.

By accessing our website, placing an order, purchasing from us, or otherwise using our services, you agree to these Terms of Service and our related policies. Please read them carefully before using our website or completing a purchase.